Scout — Care Practitioner Feedback
Built with — and for — care practitioners

The clinicians using Scout every day are shaping what it becomes.

Scout searches a patient’s entire record (every note, lab, and report) and returns the answer a clinician needs, in minutes instead of hours.
Here’s what the care practitioners piloting it have to say.

FEATURED · DUKE ATTENDINGS ON SCOUT

“I absolutely fell in love with Scout when I first started using it. Just the sheer amount of information it could process was incredible.”

— Milap Patel, House Staff, Pediatric Genetics
Six practitioners, six perspectives

In their words

“It’s like a ChatGPT that can review the patient’s chart — fully integrated with Duke’s EMR, so it’s HIPAA compliant.”

Milap Patel
House Staff · Pediatric Genetics, Duke Health

“Scout goes through the Duke notes and Care Everywhere, pulling the entire chart into one comprehensive summary — with links straight back to the source note.”

Karen Augustin
Nurse Practitioner · Preoperative Screening, Duke Health

“Scout searches the entire patient journey to build a behavioral care plan specific to that patient — not a generic one-size-fits-all template.”

Kimberly Coston
Nurse & Management Engineer · Quality Office, Duke Health

“I can ask Scout to summarize a patient’s mental health history and get a beautiful summary in seconds — instead of combing through hundreds of notes.”

Kristen Stefureac
Clinical Social Worker · Child & Family Mental Health, Duke Health

“For filling out clinical databases with a hundred nuanced fields, Scout gives you a framework to start from and saves hours for every patient.”

Ayman Ali
House Staff (Resident) · Surgery, Duke Health

“Chart review that used to take me about 45 minutes on a busy morning went down to 20 minutes with Scout.”

Marjorie Soltis, MD
Attending / Assistant Professor · Epilepsy & Sleep Medicine, Duke Health
Feedback, by theme

What early users say

Time saved

“I have to admit that Scout is doing this much faster than I can do this.”

— Service Access Nurse

“I trialed a prompt in Scout and it spit out a beautiful timeline of events — we’ve thoroughly reviewed the cases, and it seems to track.”

— Quality Assurance Process Coordinator
Accuracy & trust

“Absolutely brilliant. Exactly what I asked for, accurate, and compatible with the one I did by hand.”

— Psychiatrist

“Enormously helpful in summarizing complex oncology histories — it consolidates polyp number and pathology without me opening numerous PDFs.”

— Duke Clinical Cancer Genetics, Team Lead
Ease of adoption

“This was a new patient to me, seen mostly by outside providers. Today was my first use, and… Ta-Da, this was all I needed.”

— Nurse Practitioner

“It helps me comb through the encounters, especially when I’m having a hard time locating specific information — and lists events in chronological order.”

— Care Coordinator
Growth & Access

“Scout allows us to quickly review referrals and get the patient scheduled within 48hrs. Scout has helped us expand our clinic and open appointment slots for new survivorship disease groups.”

— Nursing Coordinator

“I recently saw a patient with an extremely complex history, hundreds of prior encounters and many surgeries. Reviewing their chart manually would normally take hours; Scout took minutes. That gave me more time with the family, confidence that my plan wasn’t redundant, and the ability to order more targeted studies. This is a frequent situation in my clinic.”

— Attending

“Access to Scout allows me to efficiently review medical records for patients that could be considered for provider-directed testing, rather than coming in for pre-test appointment, allowing room for more urgent patients. … Given our current staffing limitations, Scout will help improve operational efficiency, support patient access to services, and reduce administrative burden on our care practitioners.”

— Program Manager

Bring Scout to your health system.

We’re partnering with other health systems to trial and pilot Scout beyond Duke — proving what it can do for care practitioners everywhere.

Terry McDonnell

“Scout is fantastic!”

Terry McDonnell, MSN, DNP
Chief Nursing Executive and SVP
Alison Toth

“Amazing work.”

Alison Toth, MD
Surgeon-in-Chief, Faculty representative on the DUHS Board of Directors